New Feature: Leave us feedback using mobile app!

by

iFAST Global Bank

11 Aug 2025 · visibility 3502 views

Your feedback is important, and now it's easier than ever to share it with us! We're excited to announce that you have a new way to give us feedback directly within the app. We can't wait to hear what you have to say.

We built this feature as part of our commitment to putting customers at the heart of everything we do and delivering the best possible experience. Your feedback helps us understand your needs and what's most important to you. This means we can make the changes that matter most, creating an experience you'll truly love.

We welcome your feedback on all aspects of your banking experience, including the app, our products, your experience with our support, and our security features.

Also, when you submit your feedback, you'll have the option to confirm that our team can follow up with you. This allows us to better understand your feedback.

How can I share my feedback?

We’ve made it simple to share your thoughts, with feedback available from both the main menu and the Insight highlight page.

iFAST Global Bank is a member of the Financial Services Compensation Scheme (FSCS).

iFAST Global Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 716167. We are registered in England and Wales, our company number is 4797759.

Please note that the provided details serve as general information and should not be considered as financial advice or endorsements. We strongly advise customers to diligently carry out their own research and consider seeking expert guidance for tailored financial choices.