Personal Banking

How can we help you today?

Hot Topics
The most asked questions
Account opening
Video verification call, required documents, first deposit requirement
General Inquiry
Call us online, monthly bank statement request, terms and conditions
Payment Related
Receiving money, domestic payment, sending money aboard, transfer within iFAST, Confirmation of Payee
Savings products
Multi Currency Account, Notice Deposit, Fixed Term Deposit
Fees information
Know more about the fees essentials
iFAST GB Mobile App and Digital Token
Digital Token, app authentication
Tax Matters
Learn more
Fraud Prevention
Keeping your money safe
EzRemit service
Cross currency payment service
Additional Needs
Supporting our customers through difficult times
Crypto asset related
Our policy around payments related to crypto assets
Authorised Push Payment (APP) fraud
Understanding Authorised Push Payment (APP) fraud
Payment Limit
Understanding your payment limit
Multi-Currency Debit Card
Debit Card that linked to your Multi-Currency Current Account
Cash ISA
What is a Cash ISA?
iFAST Global View
All about iFAST Global View
Accessibility
Accessibility
Power Up Your Payday! (From February 2026 to 30 June 2026)
Regarding the Power Up Your Payday! Campaign
Worldwide Scan and Pay
One scan is all it takes to pay
Interest-Bearing Accounts in the United Kingdom
Interest-Bearing Accounts in the United Kingdom
1% Cashback Program (Ends on 16 July 2026)
Earn up to £10 cashback by spending with Worldwide Scan & Pay