Let’s Connect and Personalise Your Experience!
Welcome to iFAST Global Bank! Our team is here to assist you:
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New clients, fill out the form below so we can provide the best support.
Life Happens. We’re Here to Help.
Life can take unexpected turns. You may be dealing with personal loss, financial stress, or health challenges.
At iFAST, we’re committed to supporting you in ways that matter starting with empathy, clear information, and responsive service.
Learn More
How We Can Support You
Personal Difficulties
Everyone experiences life events differently. We are here to help.
Whether it is financial worries, other responsibilities, or anything that would affect how you interact with the bank, we are happy to lend an ear and offer direction and extra support. Just ask us any questions you may have.
Additional Support
A UK-based charity that provides free, confidential emotional support to people in distress, available 24/7 through phone, email, and online chat.
Offers free, confidential advice on money matters including debt, budgeting, benefits, and financial wellbeing, to help you make informed decisions and feel more in control.
CALM is a UK based charity offering free, confidential and anonymous support to anyone struggling with anything such as anxiety, eating disorders, stress and depression. Support is available 24/7 through helpline, live chat and WhatsApp from 5pm to midnight UK time.
Health & Accessibility
If you have a medical condition or disability, we want to make sure your experiences are smooth as possible.
Let us know how we can adjust our communication or service methods to better suit you.
Additional Support
For trusted information on a wide range of physical and mental health conditions, symptoms, treatments, and services, visit the
Offers advice, resources, and support for individuals living with sight loss, helping them live independently and access essential services.
Relay UK helps people with hearing or speech difficulties communicate over the phone. Using a smartphone or tablet users can type or read what’s being said in real time. It’s a free service provided by BT, making phone calls more accessible for everyone.
Bereavement Support
If you have lost a loved one, we understand how difficult this time can be.
We’ll explain the required processes clearly, answer your questions with care, and handle your case sensitively.
Additional Support
Provides emotional support, practical information, and guidance for people dealing with terminal illness, end of life, or the loss of a loved one.
Offers free and confidential support for anyone grieving the death of someone close, with trained volunteers available online, by phone, and in person.
Continued Path offers free, accessible bereavement support for adults. They provide one-to-one sessions with trained volunteers to help people cope with grief and loss in a compassionate, non-judgemental space.
Scams & Fraud
Stay Aware. Stay Protected.
Scammers often target people during vulnerable times. Learn how to spot red flags and protect yourself from fraud.
Read Our Fraud Protection GuideGet in touch with us
Need More Information?
We’ve answered some common questions to help you understand our support services and how to use them.
Let's Talk
If you’re facing a difficult time, don’t hesitate to get in touch. Our team is here to listen and support you with care and understanding.
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