Personal Banking

How can we help you today?

keyboard_backspacePayment Limit
Payment Limit
Expand All
We’ve introduced payment limits to help protect you from fraud and scams. By setting limits, we can ensure that your payments are secure, while also reducing the risk of large-scale unauthorised transactions.

You can manage your transactions by spreading payments across multiple days or ensuring that your account balance qualifies you for a higher limit. Our limits are designed to give you flexibility while keeping your account safe.

The limits serve as a protective measure against unauthorised transactions. By capping daily payments, we can monitor for suspicious activity and verify transactions before they are processed, providing an extra layer of security for your account.
You may request a one-time large payment exceeding the current limits. Simply log in to your account and navigate to Settings > Payment & Transfer > Payment Limit.
Fill in the required details for your request, and we will review it accordingly. You will be informed of the outcome via email and in-app notification.

Your payment limit depends on several factors, including your account balance and transaction behavior. Generally, the higher your average account balance over the past 30 days, the higher your payment limit.

For example:  

  • If your balance is between £0 and £20,000, your daily payment limit is £5,000.
  • With a balance of £20,000, your limit increases to £10,000 per day.
  • A balance of £50,000 allows a daily limit of £25,000.
We also take into account how well we understand your transaction behavior and account history when adjusting your limit.

If you want to change your payment limit or request a one-off large payment, you may log in to your iFAST Global Bank account and go to the "Transfer Limit" section — via the Menu in the mobile app, or through "Settings" > "Payment & Transfer" > "Transfer Limit" on the web portal. 

If you need to make a larger payment, you may request a one-off large payment through the iFAST Global Bank mobile app or web portal by following these steps:

Mobile App:
  1. Log in to your account via the iFAST Global Bank mobile app.
  2. Tap the Menu icon (☰) in the top left corner.
  3. Select Transfer Limit.
  4. Tap One-Off Large Payment Request at the bottom of the screen.
  5. Complete the form with the required details and submit your request for review.
Web Portal:   
  1. Log in to your account via the iFAST Global Bank web portal.
  2. Click Settings on the top menu bar.
  3. Select Payment & Transfer.
  4. Click Transfer Limit on the left sidebar.
  5. Click the One-Off Large Payment Request button.
  6. Complete the form with the required details and submit your request for review.
Once your request is submitted, we will review it and notify you of the outcome via email and in-app notification.

We look at several factors, including your account balance, transaction activity, and how you manage your account. Consistent and responsible account activity, along with a higher balance, can lead to an increase in your payment limits.

You will be notified if your payment limit is adjusted, whether due to changes in your account balance, transaction history, or overall account activity.