Beware of Fraudulent App and Website that Impersonates iFAST Global Bank

We have identified several websites falsely claiming to be iFAST Global Bank. These sites may have similar web address, logos and layouts to ours. These fraudulent websites aim to trick our customers into providing sensitive information, such as usernames, passwords, OTPs and financial details.

Please be aware that we will never request sensitive information like passwords or card details via email and call. If you encounter any suspicious emails and calls or come across a website or app that appears to be fraudulent, please report it to us promptly at clienthelp@ifastgb.com or Live Chat.

To ensure your safety while using our online services, we would like to share some important guidelines to help you avoid falling victim to online scams:

• Always Verify the Website's URL:
  Before entering any personal or financial information, double-check the website's URL. Make sure it matches the legitimate website's address. When in doubt, always make sure to manually type in the URL. iFAST Global Bank’s office website/URL is: https://www.ifastgb.com

• Look for HTTPS:
  Ensure the website is secure by confirming the presence of "https://" in the URL and a padlock icon in the browser's address bar.

• Avoid Clicking on Suspicious Links:
  Be cautious about clicking on links in emails, messages, or social media. It's safer to manually enter the website's address in your browser.

• Use Strong, Unique Passwords:
  Create strong, unique passwords for each of your online accounts to prevent unauthorised access.

• Enable Multi-Factor Authentication (MFA):
  Whenever possible, activate MFA to add an extra layer of security to your accounts.

• Never share OTP:
  Do not share OTP for online logins or transaction authorisations with anyone.

• Beware of Phishing Emails:
  Be wary of unsolicited emails asking for personal information. Verify the sender's authenticity before responding.

What we are doing:

• Increased monitoring: We are intensifying our efforts to monitor and identify fraudulent websites attempting to impersonate iFAST Global Bank.

• Enhanced Security Measures: Our team is enhancing existing cyber security measures to safeguard your accounts and data.

• Education and Awareness: We will be providing educational resources and awareness on our official website to help you recognize and report fraudulent activities.

Reporting Suspected Fraud:

If you come across any website or communication that appears suspicious, please report it immediate to our dedicated team at clienthelp@ifastgb.com. Your vigilance plays a crucial role in helping us combat fraud.

Stay Informed:

For updates on security alerts, please visit our official website or follow us on Linkedin, Facebook, etc.

Your online safety is our priority, and we remain committed to protecting your personal information.