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Onboarding Fees (One-off Payment) | Free - for digital onboarding eligible company £100 (Non-refundable) for non digital onboarding eligible company | Free - for digital onboarding eligible company £200 (Non-refundable) for non digital onboarding eligible company |
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| Inbound - FREE Outbound - FREE | Inbound - FREE Outbound - FREE |
| Inbound - FREE Outbound - £15 | Inbound - FREE Outbound - £15 |
| Inbound - FREE Outbound - £15 | Inbound - FREE Outbound - £15 |
| Inbound - FREE Outbound - £0.20 | Inbound - FREE Outbound - £0.20 |
Cross-Currency International Payment (Outbound) | £15 per transaction (Payment amount below £2,500 or equivalent) FREE (Payment amount from £2,500 or equivalent) | £15 per transaction (Payment amount below £2,500 or equivalent) FREE (Payment amount from £2,500 or equivalent) |
Note: If the payment is in currency other than GBP, it will be charged in GBP rate. |
BACS - Direct Debit (Outbound) | | |
BACS - Direct Credit (Inbound) | | |
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| £5 Daily For company with previous monthly average total balance* over £10,000, this fee will be £2.00 Daily. | £5 Daily For company with previous monthly average total balance* over £20,000, this fee will be £2.00 Daily. |
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| Debit Card - Free Physical Card (1st card) - Free Additional physical card - £10 per physical card issuance. | Debit Card - Free Physical Card (1st card) - Free Additional physical card - £10 per physical card issuance. |
Business Debit Card – Debit Card Payment | In Pounds Sterling - No Fee In foreign currency - No Fee | In Pounds Sterling - No Fee In foreign currency - No Fee |
Business Debit Card – Cash Withdrawal | In Pounds Sterling within the UK - No Fee (Other cash machine providers may charge you to use their cash machines.) In foreign currency outside the UK - No Fee (Other cash machine providers may charge you to use their cash machines.) | In Pounds Sterling within the UK - No Fee (Other cash machine providers may charge you to use their cash machines.) In foreign currency outside the UK - No Fee (Other cash machine providers may charge you to use their cash machines.) |
BACS - Direct Debit Indemnity Claim | | |
BACS - Direct Debit Indemnity Claim Recall | No Fee (only if the case is invalid, £50 per cancellation applies) | No Fee (only if the case is invalid, £50 per cancellation applies) |
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BACS - Direct Debit Cancellation | | |
Online Banking - Unlimited Team Member Access | | |
Written Confirmation of Payment | | |
| £5 For company with previous monthly average total balance* over £10,000, this fee will be waived. | £5 For company with previous monthly average total balance* over £20,000, this fee will be waived. |
Rejected and Returned Transactions by a Beneficiary Bank | | |
Chase for Delayed Payments or Non-Receipt of Payment | | |
Audit Confirmation Letter | | |
Status Enquiry/Account Confirmation Letter | | |
Payment Investigations Enquiry | Within last 12 months - £10 Before last 12 months - £20 For company with previous monthly average total balance* over £10,000, this fee will be waived. | Within last 12 months - £10 Before last 12 months - £20 For company with previous monthly average total balance* over £20,000, this fee will be waived. |
Manual Statement of Account | | |